Warranty Summary
We take great care and pride in every home we build, but whether due to material defects or simple human error things don't always work out quite as planned. That's why we've always stood behind our work with a new home warranty program, even before the Alberta government made it mandatory back in 2014. Our warranty program is provided through National Home Warranty, and backed by insurance through Aviva Canada. It provides different levels of coverage over 1, 2, 5 and 10 years:
1 |
The first year provides the most complete coverage over materials and labour, even including cosmetic finishes like paint and hardwood floors (to a point). When determining whether or not you have a warranty issue, some discretion is required. For example, a single screw popping through the paint doesn't look good, but won't be covered – it happens. On the other hand, half a dozen screw pops on a single wall is a pretty good indication that something wasn't installed correctly, and is worth a second look. |
2 |
Mechanical delivery and distribution systems are covered for two years, things like your plumbing, heating and electrical systems. |
5 |
The building envelope is responsible for keeping water out of your home, and is covered for five years. Water getting in where it shouldn't be can lead to serious problems developing, and needs to be taken care of right away. |
10 |
And finally, the building's structure is covered for ten years. Houses will settle over time, but too much shifting or sagging is a serious concern. |
Your Coverage at a Glance
1 Year: Defects in materials and labour
2 Years: Defects in materials and labour in relation to mechanical delivery and distribution systems
5 Years: Defects in the building envelope
10 Years: Structural defects
Remember that as with all insurance claims, warranty issues typically require that the homeowner has done what could reasonably be expected of them to prevent an issue from developing or becoming worse. Take care of your home and your home will take care of you!
For more information on your warranty program, visit the National Home Warranty website.
Trouble with your new home? If you think you might have a warranty issue, please let us know!
Average Life Expectancy of Household Appliances
Regular maintenace and proper care go a long way when it comes to protecting your investment, but everything breaks down eventually. Keep the following numbers in mind when deciding whether to repair or replace a major component.
| Life Expectancy by Appliance (in Years) | |
|---|---|
| Air Conditioner (central) | 15 |
| Boilers | 13 electric / 20 gas |
| Compactors | 6 |
| Dehumidifiers | 8 |
| Dish Washers | 9 |
| Dryers | 13 |
| Freezers | 11 |
| Furnaces | 15 electric / 18 gas |
| Garbage Disposal | 12 |
| Humidifiers | 8 |
| Microwaves | 9 |
| Range & Oven Hoods | 14 |
| Ranges | 13 electric / 15 gas |
| Refrigerators | 13 |
| Washing Machines | 10 |
| Water Heaters | 10 |
Maintenance Schedule
The National Home Warranty website has a pretty thorough maintenance checklist for homeowners (click here for the printable PDF), and we've provided a slightly condensed version for you here. Clicking on the items below will open a YouTube search in a new tab where you should find some useful how-to videos if you need them.
Disclaimer: Bear in mind that we have no control over the videos that come up in the search results. We haven't produced or endorsed the videos, these links are just provided as a service with the goal of helping you on your way. Use your discretion, and if you really don't know what you're doing it's better to call a professional.
Monthly
- Test smoke and CO2 detectors
- Inspect fire extinguishers
- Test GFCI outlets
- Clean range hood filter
- Inspect furnace filters, replace as necessary
- Inspect water filters and water softeners
- Check the Temperature Pressure Release valve on the water heater
Twice a Year
- Inspect the roof and chimney for broken or missing tiles or shingles
- Clean rain gutters and down spouts
- Inspect exterior of home for wear (siding, paint, masonry, stucco, etc)
- Check condition of caulking around sinks, tubs, showers and toilets
- Check under sinks for signs of leaking
- Check appliances for water leaks
- Clean and lubricate sliding doors and windows
- Inspect the foundation for abnormal conditions or cracks
- Inspect the main electrical panel, circuit breakers and all GFCI outlets and breakers
Anually
- Inspect caulking and seals around doors and windows
- Inspect condition of concrete slabs and patios for cracks
- Check condition of spetic tank and leech field. Ensure there are no odors around the tank or field
Leave these to the professionals:
- Have heating system and hot water tank maintained
- Have all major appliances (especially gas-fueled) inspected
- Have fireplace vents or chiminey cleaned and inspected
Seasonal (Spring)
Seasonal (Summer)
- Make sure sprinklers and hoses are not directed against the outside of the house
- Make sure that plants and bushes do not grow up against the outside of the house (can trap moisture)
- Ensure landscaping directs water away from the house and drainage systems are working
- Check window and door screens for tears
Seasonal (Fall)
- Clean out forced air registers (vents) and ductwork
- Remove hoses and attachments from the hose bib
- Turn off water supply to exterior faucets
- Drain and winterize in-ground sprinkler systems
- Inspect vents outside the house